Office Manager/Administrator - CV Template

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Office Manager/Administrator

Name

Address

Email

Mobile number

LinkedIn Profile


PROFESSIONAL PROFILE (OFFICE MANAGER/ADMINISTRATOR)

I am customer oriented and a team player who works enthusiastically to achieve targets and assist others whilst managing a busy office.  I am committed to ensuring that tasks are completed on time and to high standards.  I am reliable, detail orientated, a fast learner and hard working with excellent interpersonal skills. Effectively working on my own initiative to meet deadlines in a demanding work environment. I am dedicated to continuous improvement both personally and professionally. I am fluent in xxxx with conversational xxxx

 

EDUCATION

Qualification Name School/College Year

 

WORK EXPERIENCE

Company Name Job Title Year   

Xxx Manager/Administrator e.g 2019 to 2021

COMPETENCIES 

Operational Responsibility 

  • Responsible for the development and day-to-day operations of the xxxxx
  • Drive efficiency within the unit 
  • Liaise with xxx administrative departments, xxxx Industry and Government departments
  • Work in conjunction with the xx and xx to develop and implement xxx strategy 
  • Coordinate xxx risk management and health & safety practices
  • Serve on xxxx as required
  • Support xxxx Advisory Board etc

Budget Responsibility 

  • Responsibility for all financial and budgetary functions within xxx centre 
  • Oversee expenditure in staffing, consumables, travel and equipment
  • Produce budget reports for the central finance offices in xxx 
  • Analyze financial data and advice xxx on best course of action

Talent Development and People Management

  • Managed a team of xxx office assistants
  • Train, mentor and manage the xxx, xxx in the unit.
  • Provide assistance to colleagues.
  • Interviewing, recruiting, and effectively managing and leading personnel
  • Coordinate teams from all areas within xxx in response to xxx and other collective institutional requirements 
  • Organize and collaboratively manage effective output from project teams and ensure delivery of reports such as the xxx, xxx and xxx 
  • Resolved problems and ensured compliance with prescribed xxxx procedures.




Customer Service Skills

  • Deliver an excellent customer experience, helping clients choose the right product for their requirements. 
  • Assist with problem solving and hold troubleshooting meetings particularly in regards to customer service and handling complaints.
  • Consistently exceed key performance indicators and employer targets.

Administrative Skills

    • Proficient in the use of Microsoft Word, Excel, PowerPoint.
  • General administrative and clerical skills including mailing, scanning, faxing and copying.
  • Experienced in electronic and hard copy filing systems.
  • Schedule and coordinate event bookings and appointments.
  • Sort and distribute incoming correspondence.

Communication Skills/ Teamwork/Client Focus

  • Productive relationship with clients and colleagues with the ability to liaise with stakeholders at all levels.
  • Build professional and enduring relationships with customers ensuring repeat business. 
  • Always working closely with customers to resolve issues to their satisfaction.
  • I have experience in persuading and negotiating with clients and those we desire to collaborate with in new initiatives.

Problem Solving

  • Strong analytical and critical thinking skills, which support the identification of inconsistencies in data and subsequent results.
  • An ability to identify and seek out people more skilled than I to further assist solving a problem when I may not have the best knowledge/ability to do so. 


Personal Interests and Achievements

  • xxxxxxx


References available upon request

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